LGO Publish Guidance on Good Administrative Practice During COVID-19

Publish date: 01/05/2020

The guidance is intended to be helpful in encouraging organisations to reflect on practice during the crisis, and to make clear the standards the LGO expect and the way in which they will consider complaints when they investigate downstream.

LGO__Good_Administrative_Practice_during_the_response_to_Covid_19_mk__CPF_version___2_.pdf